These Terms and Conditions govern your use of Pet IQ Lab ("the Service"), operated by REAUMUR SAS, a French simplified joint-stock company registered at 9 rue des Colonnes, 75002 Paris, France.
Pet IQ Lab provides a science-inspired quiz to generate a personalised cognitive profile report for your dog or cat. The report is a digital product delivered by email, based on the answers provided during the quiz.
Pet IQ Lab is for entertainment and educational purposes. It does not constitute veterinary advice.
The cognitive profile report is sold as a one-time purchase. Prices vary by region:
All prices are inclusive of applicable taxes. Payment is processed securely by Stripe (Stripe, Inc.).
Your report is a digital document delivered by email within a few minutes of purchase. By completing your purchase you acknowledge that the service is immediately delivered and consent to waive your right to cancel under EU consumer law (Article L221-28 of the French Consumer Code).
We offer a 30-day money-back guarantee. If you are not satisfied with your report, contact us at contact@thecosmicpet.com within 30 days of purchase and we will issue a full refund. See our Refund Policy for details.
All content generated by Pet IQ Lab — including quiz text, report content, and methodology — is the exclusive property of REAUMUR SAS. You may not reproduce, distribute, or resell any content without prior written consent.
Pet IQ Lab is provided "as is". We make no warranties regarding the accuracy of behavioural assessments. Our total liability for any claim arising from your use of the Service is limited to the amount you paid for your report.
These Terms are governed by French law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Paris, France.
For any questions regarding these Terms, please contact us at contact@thecosmicpet.com.