Privacy Policy

Last updated: March 2026 · Pet IQ Lab

Pet IQ Lab ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our pet intelligence quiz at iq.thecosmicpet.com.

We comply with the GDPR (EU Regulation 2016/679) and the French Loi Informatique et Libertés.

      Short version: we collect your email to send you your pet's report. We don't sell your data. You can unsubscribe or request deletion at any time.
    

1. What we collect

When you use Pet IQ Lab, we collect:

Your email address — to deliver your pet's report and follow-up content
Your pet's name and species (dog or cat) — to personalise your report
Quiz responses — 20 questions about your pet's behaviour
Calculated scores — cognitive dimension scores and IQ estimate derived from your answers

We do not collect your name, address, phone number, or payment details (handled by Stripe, a third-party processor).

2. How we use it

To generate and deliver your pet's personalised intelligence report by email
To send relevant follow-up emails about your pet's results (up to 3 emails over 7 days)
To improve the accuracy and quality of our quiz

3. Emails we send

By submitting your email address, you consent to receiving:

Your pet's IQ report (immediate delivery)
A follow-up email 3 days later with additional insights
A follow-up email 7 days later with training recommendations

Every email includes an unsubscribe link. You can opt out at any time, at no cost, with immediate effect.

4. Data storage

Your data is stored securely in Google Cloud Firestore, hosted on servers in the United States. Google's infrastructure complies with ISO 27001 and SOC 2. We retain your data for a maximum of 24 months, after which it is deleted. Report links expire after 30 days.

5. Who we share data with

We do not sell or rent your personal information. We share data only with these service providers, strictly as needed to operate the service:

Resend (resend.com) — email delivery
Google Cloud / Firestore — data storage
Google Gemini API — AI report generation (pet name, species, scores only — no identifying information)
Stripe (stripe.com) — payment processing (if you make a purchase)
Vercel (vercel.com) — website hosting

6. Your rights (GDPR)

Under the GDPR, you have the right to:

Access the personal data we hold about you
Correct any inaccurate information
Request deletion of your data ("right to be forgotten")
Object to or restrict processing
Opt out of marketing emails at any time

To exercise any of these rights: privacy@thecosmicpet.com

7. Cookies

We use Google Analytics (GA4), Meta Pixel, and TikTok Pixel for advertising and analytics purposes. These services may set cookies and collect anonymised usage data. Your quiz session data is processed in your browser and is not stored unless you submit your email. You can opt out via your browser settings or the opt-out tools provided by Google, Meta, and TikTok.

8. Children

Pet IQ Lab is not directed at children under 16. We do not knowingly collect data from children.

9. Changes

We may update this Privacy Policy from time to time. The "last updated" date at the top reflects any changes. Continued use of the service constitutes acceptance.

10. Contact

Email: privacy@thecosmicpet.com
Operated by: REAUMUR SAS — 9 rue des Colonnes, 75002 Paris, France

If you are not satisfied with our response, you may contact the Commission Nationale de l'Informatique et des Libertés (CNIL).